Introductory course · 20 hours · from scratch

Learn to use AI even if you do not know where to start today

A program for workers, freelancers and business teams with a very basic, or almost nonexistent, level of AI use.

Full program

AI for SMEs and freelancers · EUR 197

01

What AI is and what it is not

What it can do, what should not be delegated, limits, privacy, common errors and how to review results.

02

Create prompts from scratch

Role, task, context, tone, format, examples and quality criteria. You will learn to ask better to get better answers.

03

Emails and communication

Reply to emails, improve tone, summarize threads, request payments, prepare sales messages and adapt text to each client.

04

Documents and summaries

Create reports, proposals, internal guides, meeting notes, task lists and useful summaries.

05

Daily productivity

Plan the week, prioritize tasks, prepare meetings, create checklists and organize information.

06

Basic customer care

Create frequent replies, detect customer intent, prepare arguments and keep a professional tone.

07

Reusable templates

Build your prompt library so you do not start from scratch every time: sales, administration, support and management.

08

Guided final project

Each student creates a mini-system applied to their work: email, document, calendar, sales or customer care.

Outcome

The goal is for AI to stop being an isolated tool and become a practical capability inside the company.

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